Managed IT Services​

Your Trouble-Free Partner for Managed IT and Cybersecurity Services

The Purple Guys (TPG) makes managing your IT easy so you can focus on your business. We provide Trouble-Free Managed IT services to organizations of all sizes in Austin, Dallas, Fort Worth, Houston, Indianapolis, Kansas City, New Orleans, Shreveport, St. Louis, Valparaiso, and Chicago as well as throughout the Central and Southern U.S. TPG offers multiple options for services that provide the tools, people, and processes your company needs to keep systems secure, protect data, and operate optimally. Explore our four Managed IT Services Tiers to find the package that is the right fit for your company. 

Purple Protects

Take a short quiz to identify the right service plan for your business.

Benefits of Managed IT Services

Companies that adopt managed IT services experience many advantages. Working with a managed service provider (MSP) helps your business define and achieve goals by building a roadmap for a technology strategy. With managed IT services, your organization can adopt new technology more quickly and become more reliable and available.

Our Service Plans

Purple Standard

Purple Standard

We set the STANDARD for managed IT services.

Includes:

Proactive Planning, Reporting and Consulting

  • Baseline Strategic IT Assessment
  • IT Standards Alignment Support
  • Account Manager Support
  • Assistance with IT Budgets and Forecasting
  • Monthly Reporting
  • Client Business Review
  • M365 Tenant Management
  • Change Management

 

Server, Desktop & Infrastructure Support

  • On-Site Support for Server and Networking (24x7)
  • On-Site Support for Client Endpoints
  • Unlimited Remote Helpdesk Support
  • Microsoft Top Tier Support

 

Inventory & Vendor Management

  • Support for User Adds, Deletions & Changes
  • IT Asset Tracking
  • 3rd Party Software License Renewal Management
  • Hardware Warranty Tracking
  • IT Vendor Management

 

Proactive System Monitoring & Management

  • Remote Monitoring and Management
  • Microsoft Patch Management
  • Firewall and Network Administration
  • Desktop Optimization
  • Drive Space Optimization

 

Cybersecurity Services

  • E-mail Spam Filtering
  • Microsoft 365 Backup, Archive & Encryption (E-mail, Teams, SharePoint, and OneDrive)
  • Antivirus Protection
  • DNS Filtering

Purple Enhanced

Cyber Enhanced Purple Enhanced

Includes everything in Purple Standard

PLUS:

Additional Cybersecurity Services

  • Monthly Security Awareness Training & Quarterly Phish Testing
  • Endpoint / Server Multi-factor Authentication
  • Security Analyst
  • Advanced Endpoint Protection w/ EDR
  • Endpoint Encryption

Purple Plus

Purple Pro

Includes everything in Purple Standard and Enhanced

PLUS:

Additional Cybersecurity Services

  • vCIO Support
  • 24 x 7 SOC / MDR Support
  • Advanced Endpoint Protection
  • Self-Service Password Resets
  • Email Impersonation Protection
  • DMARC Reporting
  • Security Framework Audit

Purple Pro

Purple Pro

Everything in Purple Standard, Enhanced, and Plus

PLUS:

Additional Cybersecurity Services

  • Advanced Managed Detection and Response (MDR)
  • Security Framework Remediation
  • Security Engineer
  • Security Information and Event Management (SIEM)
  • Proactive Vulnerability Management
  • Proactive Vulnerability Remediation of Critical findings
  • Managed Network Intrusion Detection
  • 3rd Party Patch Management

Optional Add Ons

Our Optional Add Ons can be added to any of our core packages to include services like:

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 Staff Augmentation

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Unified Communications as a Service (UCaaS)

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Backup & Disaster Recovery

“We had one person providing network administration, help desk support, IT asset replacement, and had outgrown our data back-up solution. The Purple Guys handle all this and more with several IT specialists working simultaneously, so we can accomplish more. Now, we don't worry about whether we have the IT skills to support the different challenges of a growing organization, as they give us more capabilities than ever before.” 

- CFO, Construction Company

Compare our Plans Purple Standard Purple Enhanced Purple Plus Purple Pro
Proactive Planning, Reporting and Consulting
Baseline Strategic IT Assessment
IT Standards Alignment Support
Account Manager Support
Assistance with IT Budgets and Forecasting
Monthly Reporting
Client Business Review
M365 Tenant Management
Change Management
vCIO Support
Server, Desktop & Infrastructure Support
On-Site Support for Server and Networking (24x7)
On-Site Support for Client Endpoints (M-F, 8 AM - 5 PM; except for holidays)
Unlimited Remote Helpdesk Support
Microsoft Top Tier Support
Support for User Adds, Deletions & Changes
Inventory & Vendor Management
IT Asset Tracking
3rd Party Software License Renewal Management
Hardware Warranty Tracking
IT Vendor Management (e.g., ISP, Voice, Print, etc.)
Proactive System Monitoring & Management
Remote Monitoring and Management
Microsoft Patch Management
Firewall and Network Administration (e.g., Routers, Switches and APs)
Desktop Optimization
Drive Space Optimization
Cybersecurity Services
E-mail Spam Filtering
Microsoft 365 Backup, Archive & Encryption (E-mail, Teams, SharePoint, and OneDrive)
Antivirus Protection
DNS Filtering
Monthly Security Awareness Training & Quarterly Phish Testing
Endpoint / Server Multi-factor Authentication
Security Analyst
Endpoint Encryption
Advanced Endpoint Protection w/ EDR
N/A
N/A
24 x 7 SOC / MDR Support
Advanced Endpoint Protection
Self-Service Password Resets
Email Impersonation Protection
Security Framework Assessment
Security Framework Remediation
Security Engineer
Security Information and Event Management (SIEM) - 1/Yr. Log Retention
Proactive Vulnerability Management
Proactive Vulnerability Remediation of Critical findings
Managed Network Intrusion Detection
3rd Party Patch Management

+” Available for additional charges and not included under the agreement unless specified.

About us ThePurplePromise
SafeSecure

Safe and Secure

Cybersecurity is a necessity for all business today. With the Purple Guys, you get true 24x7x365 monitoring of your IT Assets, because the bad guys never sleep. ​

Rapid-Response

Rapid Response

When technical issues arise, you can rely on us for fast IT support. Our specialists are quick on their feet and will address your concerns with urgency. ​

Friendly-Support

Friendly Support

We don’t just support technology; we support the people that need to use it to be successful! We fix problems with Fast, Friendly service which has earned us a 97.5% customer satisfaction rating!​

Discover How Trouble-Free IT Can Be!

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Automotive

We are experts in automobiles, having worked with nearly every auto brand and dealerships big and small across the United States. We know how to help you sell more cars & service more customers.

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Legal

We are well versed in the types of data and compliance issues facing law firms, supporting many firms in the Midwest and Southeast. From time and billing and practice management software to the protection of client information, we make sure you are only in the headlines for legal victories, not for a data breach.

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Healthcare

We understand that delivering healthcare services is challenging on its own and we make sure that security and compliance is taken care of so you can focus on delivering quality care and services to your patients.

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Construction / Contracting

We have deep roots in the Construction and Contracting industries with over 20 years’ experience supporting almost 100 firms. From Bluebeam to Procore we have expertise in the software and challenges of managing projects and project sites across the country.

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SMB

We have been supporting small and mid-sized businesses for over 27 years. We’ve helped businesses and organizations navigate the ever-changing technical landscape to maintain productivity, gain a competitive advantage and protect their data and security.

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Banking / Finance

We have extensive experience dealing with the financial regulatory environment, currently supporting dozens of banks and financial services firms. We streamline exam preparation and post exam remediation along with maintaining compliance and security for the ever-changing technical landscape.

About The Purple Guys

Many businesses come to The Purple Guys in search of more reliable, cost-effective IT support when they don’t have the expertise to manage their own infrastructure or find hiring an in-house IT staff too costly. We provide secure, prompt, professional IT solutions and support, all for a predictable price.

Our expert technicians serve as an extension of your organization to deliver a suite of IT services that will support every aspect of your infrastructure and enable you to focus on your business. To top it off, we have a 97.5% customer approval rating, meaning you and your team will love working with us. 

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