If you’ve been considering upgrading your business’s communications system, then you’ve likely come across a hosted VOIP solution. You may be wondering what exactly a hosted VOIP is and how it can benefit your business.
Simply put, a hosted VOIP is an internet-based voice-over-internet-protocol telephony system hosted by an off-site communications service provider.
How Do Hosted VOIPs Work?
A hosted VOIP replaces the need for relying on landlines and analog communications equipment with a digital cloud-based service that converts voice calls into digital data packets.
With a hosted VOIP, the secure server that manages and processes the data packets is already set up at the hosting company’s location, removing the need to procure a server that can handle the data transfer.
Typically, this system will require that your business have a modern, wired business router with a high-speed broadband connection and sufficient bandwidth.
How Can A Hosted VOIP Solution Benefit My Business?
This hosted cloud-based digital communication solution situates your business within the modern world of internet-based telecommunication. Rather than offering analog-based telephony services, a hosted VOIP solution offers cloud-based phone services hosted and managed by an off-site company.
Cost Saving
Subscribing to a hosted VOIP enables your business to save on the costs of the installation and maintenance of analog communication equipment. Especially for businesses looking to expand or with multiple locations, the savings of using a cloud-based telephony system can be significant.
Eliminates Need For Analog Equipment and Maintenance
Through a hosted VOIP, your business will have access to a variety of internet-based telecommunication services and features that do not require installing onsite hardware and equipment.
As long as your business has access to reliable, high-speed internet with sufficient broadband width, then the hosting company can handle all of the digital setup and communications management.
This cloud-based voice communication system allows your business to eliminate the need for maintenance of analog telecommunication systems or the need to set up different landline numbers at various locations.
Flexibility, Mobility, and All-In-One Solution
With a hosted voice-over IP, all of your business communication needs are condensed into one portable digitally-based and off-site managed system. As long as your business has the required internet connectivity, then you have access to all of the services.
Your business can greatly benefit from the flexibility and mobility offered by digital telephony communication systems. The system allows for efficient and intuitive integration of remote and onsite workflow.
This solution allows your business’s communication to seamlessly move from the office to a lunch meeting to a home office without the need to rely on individual employees’ cell phone numbers.
As this digital voice communication system is compatible with computers, laptops, tablets, and other smart devices, your team members and employees will have a variety of access points for an integrated, synthesized business communication system.
What Are Some Typical Features of a Hosted VOIP Solution?
Businesses benefit greatly from the numerous features associated with subscribing to a hosted VOIP system. These features can include:
- Digitally-based conference calls
- A mobile application
- Toll-free phone numbers
- Voicemail-to-email compatibility
- High-definition call quality
- Video calling
- Enhanced customer communications systems
- Digital office intercom access
- Instant messaging
- Call hold and queuing management
- Digital fax
- Voicemail and customer menu features
- 25+ features for call centers
Hosted VOIP Solution: Conclusion
If you’re looking for solutions to the high cost of analog telecommunications, constant maintenance, and a scattered communication system among your employees, then a hosted voice-over IP system may be your all-in-one solution.
In today’s modern world with a distributed workforce, a hosted VOIP solution provides your business with a highly efficient, effective, flexible, and mobile, business-class digital communication system.
For more information, contact The Purple Guys today.